Terms and Conditions
We appreciate and value your business. Our goal is to offer excellent products at the lowest possible prices with the added benefit of free shipping. Our Customer Care Team is available, for your convenience, via Contact Us
Most orders are shipped the next business day and free shipping is provided on all orders. We currently only sell our products to customers in the 48 contiguous states. Charges associated with redirecting shipments after an order has left the warehouse will be subject to additional charges.
The customer is required to carefully inspect all merchandise. Any visible damage or shortage should be noted on the carrier's delivery receipt. Claims for content shortage must be made within five (5) days of delivery or such claim is waived. Concealed damage requires immediate inspection by the carrier or any damage is waived. The customer is responsible for the filing of all freight and concealed damage claims with the carrier.
Due to the personal and hygienic nature of the medical equipment and supplies we sell, certain products are non-returnable. If you have any questions regarding the product you're interested in, please Contact Us for more information. If you need to return a product, our Customer Care Team can issue a RMA#. Items returned without a RMA# will not be credited or refunded. You must request a RMA# within 30 days of receipt. Full 30 day money back guarantee! 100% customer satisfaction guarantee! A 20% restocking fee is charged after the product has been returned and inspected. These items must be unopened and in new condition.
If you receive the wrong product, our customer care team will issue a return label and make sure you receive the product you ordered. If the product is defective, our customer care team will work with the manufacturer for you to get the issue resolved as quickly as possible. Manufacturer warranty is applicable to equipment purchased.
Product Specifications, Prices and Terms and Conditions
We reserve the right to send substitute items, change product specifications, prices and terms and conditions without prior notice.